Getting Help

If you are experiencing a mental health EMERGENCY and require immediate attention, please call 911 or go to your local Emergency Room.

If you are experiencing a mental health CRISIS, AND are 16+, call COAST at 1-877-825-9011

COAST (Crisis Outreach and Support Team) is the appropriate resource to call for CRISIS situations related to mental health and addiction concerns. The crisis line is available 24 hours a day, 365 days a year for individuals over the age of 16. Individuals who may benefit from COAST service include, but are not limited to, those experiencing psychosis, suicidal thoughts, anxiety, depressive symptoms, grief or situational crisis, AND who are NOT in immediate danger.

If you are experiencing a mental health CRISIS, AND are under 16, call ROCK at 905-878-9785.

ROCK (Reach Out Centre for Kids) crisis line is available 24 hours a day.  Parents and/or children may call with concerns related to a crisis situation.

Distress Centre Halton

Distress Centre Halton  services are available throughout Halton area.  Distress lines provide a listening, befriending, crisis prevention, and referral telephone service for anyone who has problems they cannot solve alone. www.dchalton.ca

905-849-4541 – Oakville

905-681-1488 – Burlington

905-877-1211 – Halton Hills

Counselling and Support

The following agencies/organizations can provide you or loved ones with ongoing counselling and support. Additional support can be obtained through your local hospital and your family doctor.  There are also many private practitioners (counsellors, social workers, psychologists) that provide ongoing service.


1-855-825-9011 (24/7 COAST Crisis Line)
905-634-2347 (general inquires)
905-878-9785 (Crisis 24 hour)
289-266-0036 (Access & System Navigation)
905-849-4541 - Oakville
905-681-1488 - Burlington 905-877-1211 - Halton Hills

Talk Suicide Canada

1-833-456-4566 (available 24/7), text 45645 (available 4 pm-12 midnight)

Crisis Text Line

Text HOME to 686868

ONTX Ontario

Online & text crisis service: text 258258, online chat, available 2 pm-2 am daily
Burlington – 905-637-5256
Oakville – 905-845-3811
Milton – 905-845-3811
North Halton – 905-845-3811
1-866-531-2600 or text CONNEX to 247247
Dial 3-1-1


One Stop Talk

onestoptalk.ca or 855-416-8255, Monday to Friday 12 to 8 pm, Saturday 12 to 4 pm, children and youth up to 18 years of age and their parents/caregivers


1-866-925-5454, post-secondary school students

Naseeha Muslim Youth Helpline

Phone or text 1-866-627-3342, available 12 noon-12 midnight


LGBT Youth Line

Text 647-694-4275, online chat, available Sun-Fri 4 pm-9:30 pm

Trans Lifeline

1-877-330-6366, daily 10 am-4 am



Lighthouse for Grieving Children



905-599-HOPE (4673)


Hope for Wellness Helpline

1-855-242-3310, online chat

Métis Nation of Ontario

1-877-767-7572, Mental Health and Addictions Crisis Line

Indian Residential Schools Crisis Line

1-866-925-4419, former students who are experiencing distress


Veterans Affairs Canada Assistance Service


VETS (Veterans Emergency Transition Services) Canada



Boots on the Ground

1-833-677-2668, peer support for first responders


Ontario Caregiver Organization

1-833-416-2273 (CARE), online chat

Halton Parents

905-825-6000 or call 3-1-1, available Mon-Fri 8:30 am-4:30 pm

One Stop Talk

onestoptalk.ca or 855-416-8255, Monday to Friday 12 to 8 pm, Saturday 12 to 4 pm, children and youth up to 18 years of age and their parents/caregivers

Warning Signs

Suicide deaths are always complicated, but seldom occur without warning.

The following are some common warning signs to look for in someone who may be at risk of attempting suicide or dying by suicide.  In any of the following, it is a change in the person that should be looked for.

Physical signs

  • Neglect of personal appearance/change in manner of dress
  • Sudden weight gain/loss
  • Sudden change in appetite
  • Disturbed sleep patterns – sleeping too much or too little
  • Increase in minor illnesses
  • Change of sexual interest

Source toronto.cmha.ca

Emotional signs

  • Sense of hopelessness, helplessness
  • Depression
  • Lethargy or tiredness
  • Mood or personality changes
  • Feelings of guilt or failure
  • Self-destructive thoughts
  • Feelings of worthlessness or being a burden
  • Loss of enjoyment of activities previously enjoyed
  • Anxiety and stress
  • Rejection, feeling marginalized

Source toronto.cmha.ca

Behavioural signs

  • Threatening or talking about suicide
  • Previous suicide attempt
  • Putting affairs in order or making a will
  • Writing poetry or stories about suicide or death
  • Hoarding pills, hiding weapons
  • Loss of interest in hobbies, sports, work
  • Withdrawal from family or friends
  • Increased use of alcohol or drugs
  • Changes in eating and sleeping habits
  • Changes in friendships
  • Risk taking behaviours/activities such as careless driving
  • Giving away prized possessions
  • Sudden changes in personality
  • Preoccupation with death
  • Crying
  • Fighting
  • Impulsiveness
  • Self-harm
  • Breaking the law

Adapted from SIEC – the Suicide Information & Education Centre & toronto.cmha.ca

Thinking About Suicide?

If you are experiencing suicidal thoughts, you need to know that you’re not alone. By some estimates, as many as one in six people will become seriously suicidal at some point in their lives.

Are you thinking about ending your life? Tell someone! Things can seem worse when you feel you’re dealing with them on your own.


If you feel you cannot keep yourself safe, call 911.
If you need immediate crisis support, call COAST 1-877-825-9011.

Helping a Suicidal Person

If you suspect someone is suicidal, the following are some steps you can take:

  • Ask him or her directly, “Are you thinking about suicide?” or “Are you thinking about killing yourself?”
  • Ask if they have a plan. IF the answer is yes, talk about what might be keeping them safe for now. Do they have a planned time/date? Could they stay with a friend? Call a crisis line?
  • If the person is in crisis and in immediate danger, assist them in getting help from emergency services, even if the person does not want help. Call 911.
  • Encourage the person to talk openly about their feelings. Don’t judge.
  • Do not promise to keep their thoughts a secret. Listen and be supportive.
  • Ensure the person seeks help from someone else, like a crisis line, a doctor, or a counselor. Help contact these other supports
  • Trust your instincts and reach out to someone you think might be suicidal.

Consider taking training to learn more about suicide, mental health, and how to support others. safeTALK, Applied Suicide Intervention Skills Training (ASIST), and Mental Health First Aid are all excellent options.

Find out more about creating a suicide safer home with our Prevent Suicide: Ways to Make Your Home Safer brochure. Click here.

Here are some important facts

Clinical depression, anxiety disorders, drug and/or alcohol concerns, and other disorders produce profound emotional distress and also interfere with effective problem solving. But,  studies show that the vast majority of people who receive appropriate treatment improve or recover completely.

Therapists and counselors (and sometimes friends) can help to see solutions that otherwise are not apparent to the person.

Although it might seem as if the persons unhappiness will never end, it is important to realize that crises are usually time-limited. Solutions are found, feelings change, unexpected positive events occur. Suicide is sometimes referred to as “a permanent solution to a temporary problem.” Don’t let suicide rob the person of better times that will come when more time is allowed to pass.

Job loss, financial problems, and loss of important people in our lives – all such stressful events can seem catastrophic at the time they are happening. Then, months or years later, they usually look smaller and more manageable. Sometimes, imagining ourselves “five years down the road” can help to see that a problem that currently seems catastrophic will pass and that the person will survive.

The person might be able to strengthen their connection with life if they consider what has sustained them through hard times in the past. Family ties, religion, love of art or nature, and dreams for the future are just a few of the many aspects of life that provide meaning and gratification; which we can lose sight of due to emotional distress.

Tell someone! Things can seem worse when the person feels they’re dealing with them on their own.

If you feel you cannot keep yourself safe, call 911.
If you need immediate crisis support, call COAST 1-877-825-9011.

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